Not only did the company respond within 4 minutes of me emailing a concern but the problem was fixed immediately and I received everything in the order way faster than I was expecting. An entire gyms worth of equipment in just about a week. Amazing service, amazing products.
I’m a retired Marine with a bit of weightlifting and high intensity training experience. I recently decided to build a home gym instead of paying membership fees and trying to work with the equipment they have. I looked at lots of gym equipment vendors- PRX appeared very credible and care about quality. I was right! Their equipment is truly professional grade and built to last. Also, they are responsive. A couple bolts fell out of a box in transit (not their fault); they shipped me another set of bolts (received 2 days after I emailed them). I will buy from them again!!