Color: Charcoal Grey
Steel: 2x2 Steel Construction
Hardware Included: Yes
- Reviews (1)
- Questions (1)
We nearly returned the decline enabled bench. It was bent in some places, missing parts (caps, wrenches, nuts), and can not be set up so that it sits level on all four feet. The only reason we didn't return this piece is because of time constraints but this is definitely something that should have bought separately.
Hi Myke, This is terrible and definitely not up to our standards. Please know that we will fully refund you for the bench and will be reaching out to the manufacturer to rectify this matter for future orders. Thank you for alerting us to this, and again, very sorry this happened! ~ The PRx Team
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.