Customer Communication Policy

PRx Performance strives to maintain positive and professional communication throughout the customer experience.

We understand that questions, concerns, and frustrations may arise and encourage customers to reach out so our team can assist. To maintain a respectful environment, abusive, threatening, discriminatory, or personally directed vulgar or profane language toward PRx employees is not permitted.

PRx Performance reserves the right to end or limit communication when interactions become abusive or inappropriate. In these situations, future communication may be limited to a designated written channel.