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At PRx Performance, our Crew (you) means everything to us. That’s why we want to hear from you, so we see what we’re doing right and what we can do better.
Our team reads all the reviews we get so we can connect with you even more.
Sharing reviews helps all of us see the impact our products have on peoples’ lives. It motivates us to create high-quality products and provide excellent customer service.
When we share these reviews, we get to celebrate our successes and learn from our mistakes.
We want you to see firsthand how your feedback impacts our team and our products.
We love that (you) the PRx Crew tells us what we're doing right and tells us when we sometimes miss the target. Our team uses your reviews for ways to make our products better, and even to design new products.
Thanks to Sean M. who said this about our PRx Folding Flat Bench in his four-star review:
"Also you have to be very careful when putting it up or it will damage your drywall/paint."
After getting this feedback from Sean, our product team decided to make changes to our Flat Folding Bench. Our engineers went back to the drawing-board and found that by adding wall protection to the bench, we could solve this problem.
Don T. had this to say about our Profile Landmine Attachment:
"Only wish it had the ability to lock in place."
And more feedback from Hunter M. requested:
"Please add something to hold the product in a vertical position while moving the rack up and down."
After reading these reviews, our engineers went back to the drawing board and created a latching system. Now, that latching system is standard with the Profile Landmine Attachment.
And we've got more new products and product improvements in the works thanks to the helpful and honest feedback we get from you.
We love hearing from our PRx Crew. When you receive an email asking for your feedback, this is your chance to let us know how we're doing. Your input is invaluable to us.
In the review, we ask for a star rating, a title (get creative, it's fun!), and details about your experience with the product. What you have to say truly matters. Share what you love so we can keep doing it, and tell us where we can improve. Your reviews are where our new product ideas and improvements come from.
Who knows–your feedback might just inspire the next innovation in home gyms!
We love hearing what our Crew thinks about our products, even if it’s been a few weeks, months, or even years. You can let us know how you are liking your equipment in just a few simple steps.
Remember to be honest, because we truly want to know how your product is holding up to your routine with it.
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